Terms of Service

1. Acceptance of Terms

By accessing or using Civix Marketing ('we,' 'us,' or 'our') AI-powered CRM platform and related services (the 'Service'), you agree to be bound by these Terms of Service ('Terms'). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Civix Marketing provides an AI-powered Customer Relationship Management (CRM) platform designed to help sales teams manage contacts, automate communications, track leads, and close more sales. Our Service includes features such as calling automation, integrations, marketing tools, and data analytics.

3. Account Registration and Eligibility

To use our Service, you must:

• Be at least 18 years old or have parental consent
• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Maintain the security of your account credentials
• Be responsible for all activities under your account

4. Use of Service

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful, offensive, or illegal content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use automated systems to access the Service without permission
• Resell or redistribute the Service without authorization

5. Subscription and Billing

Our Service may be offered through various subscription plans:

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We reserve the right to change pricing with 30 days notice
• Failure to pay may result in suspension or termination of your account
• You are responsible for any taxes applicable to your subscription

6. Free Trial and Promotional Offers

We may offer free trials or promotional subscriptions. These are subject to the terms specified at the time of offer. Upon expiration of a trial period, your account may be automatically converted to a paid subscription unless you cancel before the trial ends.

7. Intellectual Property Rights

The Service, including all content, features, functionality, and technology, is owned by Civix Marketing and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for your business purposes. You may not:

• Copy, modify, or create derivative works of the Service
• Reverse engineer or attempt to extract source code
• Remove or alter any proprietary notices
• Use our trademarks or logos without permission

8. User Content and Data

You retain ownership of all data and content you upload to our Service (User Content). By using our Service, you grant us a license to:

• Store, process, and display your User Content
• Use your User Content to provide and improve the Service
• Create aggregated, anonymized data for analytics and service improvement

9. AI and Automation Features

Our Service includes AI-powered features that may automate communications, analyze data, and provide recommendations. While we strive for accuracy, AI-generated content and recommendations are provided 'as is' and should be reviewed before use. You are responsible for ensuring compliance with applicable laws, including those related to automated communications and data privacy.

10. Third-Party Integrations

Our Service may integrate with third-party services. These integrations are subject to the terms and conditions of those third parties. We are not responsible for the availability, accuracy, or practices of third-party services. Your use of third-party integrations is at your own risk.

11. Service Availability and Modifications

We strive to maintain high availability but do not guarantee uninterrupted or error-free service. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice. We are not liable for any loss or damage resulting from such actions.

12. Termination

Either party may terminate this agreement at any time:

• You may cancel your subscription at any time through your account settings
• We may suspend or terminate your account for violation of these Terms
• Upon termination, your access to the Service will cease
• We may delete your account and data after a reasonable retention period

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CIVIX MARKETING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

15. Indemnification

You agree to indemnify, defend, and hold harmless Civix Marketing and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the 'Last Updated' date. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Civix Marketing regarding the Service and supersede all prior agreements and understandings.

20. Contact Information

If you have questions about these Terms, please contact us at:

Email: contact@curemed.co
Address: 30 N GOULD ST STE N SHERIDAN, WY 82801