Privacy Policy

1. Introduction

Welcome to Civix Marketing ('we,' 'our,' or 'us'). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered CRM platform and related services (collectively, the 'Service').

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Service:

2.1 Information You Provide:

• Account information (name, email address, phone number)
• Business information (company name, industry, business address)
• Contact and lead information stored in your CRM
• Payment and billing information
• Communications and support requests

• Usage data and analytics
• Device information and IP addresses
• Cookies and similar tracking technologies
• Log files and system information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Enable AI-powered features and automation
• Send you updates, marketing communications, and customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in operating our platform
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request a copy of your data
• Object to certain processing activities
• Withdraw consent where applicable

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

8. Third-Party Integrations

Our Service may integrate with third-party services and platforms. When you connect these services, they may collect and process your information according to their own privacy policies. We encourage you to review their privacy practices.

9. Data Retention

We retain your information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information in accordance with our data retention policies.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: contact@curemed.co
Address: 30 N GOULD ST STE N SHERIDAN, WY 82801